Frequently Asked Questions

1. How does the Mini-to-the Max program work?
2. Turnaround in 1-2 Business Days? What does that mean exactly?
3. What should I send with my mini?
4. Is this available for International customers?
5. Can I upgrade my hard drive or RAM without getting the DVD burner?
6. Do you provide data transfer?
7. Do I get my original items back?
8. Can you also install an Airport Card and Bluetooth Adapter?
9. Does this void my Apple warranty?
10. What kind of warranty do you offer on these upgrade packages?
11. Can I buy a different optical drive? I notice you also sell 1x and 2x?
12. Do you offer any kind of reseller discounts?
13. Can I purchase other parts and have you install them?
14. Will my package be insured or is this extra?
15. Can you ship using my shipping account?
16. I want this upgrade NOW. Can I just ship it directly to you to save time?

How does the Mini-to-the Max program work?

Place your order online through our secure website or over the phone. If you choose professional installation, we will ship out an empty, prepaid box. Place your Mac mini and AC adapter in the box, affix the prepaid label, and send it back to us. Once we've received it, the upgrade will be completed within 1-2 business days and sent back to you.
If you choose to install the items yourself, the items will be sent to you along with installation instructions.

Turnaround in 1-2 Business Days? What does that mean exactly?

The turnaround time begins once we receive your mini at our location and does not include weekends or holidays.

What should I send with my mini?

Please include your AC Adapter. We do not need your Keyboard, Mouse, Display, or any other accessories.

Is this available for International customers?

Not at this time.

Can I upgrade my hard drive or RAM without getting the DVD burner? (top)

Yes. See our website for pricing.

Do you provide data transfer? (top)

Data Transfer is included free when installed by us.

Do I get my original items back? (top)

Yes. We send your original items back to you. If you do not want your items returned, let us know when placing your order.

Can you also install an Airport Card and Bluetooth Adapter? (top)

Airport, no. Bluetooth, yes, please check our site for pricing.

Does this void my Apple warranty? (top)

No. Your Apple warranty will continue to cover all parts not upgraded. Upgraded parts are covered by us as follows:

Optical Drive – 1 Year Warranty
Hard Drive – 3 Year Warranty
Memory – Lifetime Warranty

What kind of warranty do you offer on these upgrade packages? (top)

We offer the following warranties:

Optical Drive – 1 Year Warranty
Hard Drive – 3 Year Warranty
Memory – Lifetime Warranty

Can I buy a different optical drive? I notice you also sell 1x and 2x? (top)

No. The only compatible model at the present time is the 8x Dual Layer SuperDrive.

Do you offer any kind of reseller discounts? (top)

Not on this particular upgrade. For dealer information on our other upgrade products, please contact our sales department.

Can I purchase other parts and have you install them? (top)

No. Contact a local Apple dealer for help.

Will my package be insured or is this extra? (top)

You mini is fully insured during shipping at no extra charge.

Can you ship using my shipping account? (top)

Shipping is included in the price. We cannot bill your account.

Does the upgrade allow me to increase the amount of RAM I can install? (top)

Our upgrade neither increases nor decreases the capacity of RAM.

I want this upgrade NOW. Can I just ship it directly to you to save time?(top)

Yes, but this will not change the price. When ordering, mark in the comments field on the payment page that you will or have already sent your computer. Make sure to include your name (the same name as on your order) and contact information in the box in case we need to contact you.